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CRM Manager in a Medical Company
Manage, design, and implement salesforce projects in various fields such as: Service Cloud, Sales Cloud, Customer and Partner Communities, Integrations
Proactively identify and implement operational improvements, enhancements, and system customizations that meet business requirements
Manage releases, prioritize features, defining requests to developers overseas
Working closely with stakeholders and end users to identify, document and communicate business processes as they relate to Salesforce
Validate and implement new applications
QA of new processes and systems
Work within the Agile Development framework
Team collaboration – participate in daily stand-ups, team meetings to discuss the projects and provide solutions to the salesforce processes.
(B.A/ BSc) in Industrial Engineering / Information system
Minimum 5-years experience as a project manager in Information system technologies
Minimum 3-years experience in Salesforce
Team player, self-motivated, and extremely detail-oriented skills
Technical understanding and ability to learn
Time management, ability to multitask
Fluency in Microsoft Office applications, especially Excel.
Strong in written and verbal English.
Experience with Marketing Automation Systems (Hubspot/Marketo) – advantage.
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