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CRM Manager in a Medical Company

Description

  • Manage, design, and implement salesforce projects in various fields such as: Service Cloud, Sales Cloud, Customer and Partner Communities, Integrations
  • Proactively identify and implement operational improvements, enhancements, and system customizations that meet business requirements
  • Manage releases, prioritize features, defining requests to developers overseas
  • Working closely with stakeholders and end users to identify, document and communicate business processes as they relate to Salesforce
  • Validate and implement new applications
  • QA of new processes and systems
  • Work within the Agile Development framework
  • Team collaboration – participate in daily stand-ups, team meetings to discuss the projects and provide solutions to the salesforce processes.
Requirements
  • (B.A/ BSc) in Industrial Engineering / Information system
  • Minimum 5-years experience as a project manager in Information system technologies
  • Minimum 3-years experience in Salesforce
  • Team player, self-motivated, and extremely detail-oriented skills
  • Technical understanding and ability to learn
  • Time management, ability to multitask
  • Fluency in Microsoft Office applications, especially Excel.
  • Strong in written and verbal English.
  • Experience with Marketing Automation Systems (Hubspot/Marketo) – advantage.
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